ab999 uses Privacy Policy
Your personal information is very important to us. This policy details what data we collect, why we collect it, and how it is kept secure.
1. Introduction and Scope
ab999 uses treats user privacy as its highest priority. This Privacy Policy ("Policy") applies to all services, websites, and related applications on the ab999 uses platform. By using our services, you are considered to have agreed to the terms set out in this Policy.
Our Terms and Conditions and this Privacy Policy complement each other — reading both together will give you a complete understanding of the terms of our services. This Policy has been prepared in accordance with the laws of Bangladesh and applicable digital protection guidelines.
This Policy applies to all users aged 21 and above — anyone under 21 may not use our services, and we do not collect data from them.
2. What Information We Collect
ab999 uses collects various types of information to improve your experience and ensure the security of the platform. The categories of information collected are listed below:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password (in encrypted form)
- National ID or passport number (during KYC verification)
- Address details (where applicable)
2.2 Financial Transaction Information
- Deposit and withdrawal transaction details
- Payment methods used (bKash, Nagad, Rocket, Upay, bank transfer)
- Transaction date, amount, and reference number
- Account balance information
2.3 Usage Behaviour and Technical Information
- IP address and device type
- Browser type and operating system version
- Login time, session duration, and features used
- Information collected through cookies and similar tracking technologies
- Gaming history and betting activity logs
3. Purpose of Using Information
ab999 uses only uses the information collected for lawful purposes and within defined limits. The main purposes are listed below:
Account Management
Information is used to handle your registration, login, identity verification, and account security.
Financial Transaction Processing
Financial information is used to process deposits, withdrawals, and bonuses.
Customer Support
The necessary information is used to resolve your issues quickly through 24/7 live chat and email support.
Fraud Prevention and Security
Information is analysed to prevent unauthorised access, fraudulent activity, and money laundering.
In addition, collected information may be used to improve service quality, resolve technical issues, and personalise your experience. Your prior consent is obtained before sending promotional messages.
4. Data Storage and Security
ab999 uses follows industry-standard technology and processes to protect your personal information. All data stored on our servers is secured through SSL encryption.
4.1 Technical Security Measures
- Data transfers secured through SSL/TLS encryption
- Password hashing and salting technology in use
- Firewall and intrusion detection system active
- Regular security audits and vulnerability testing
- Two-Factor Authentication available
4.2 Data Retention Period
Information is retained for as long as your account remains active. After an account is closed or becomes inactive, data may be kept for a defined period to meet legal obligations and resolve disputes. Financial transaction records are retained in accordance with applicable regulatory requirements.
5. Sharing Information with Third Parties
ab999 uses does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in the specific cases below:
5.1 Service Providers
Minimum necessary information may be shared with selected technology partners for payment processing, identity verification, cloud hosting, and analytics services. All such partners operate under confidentiality agreements.
5.2 Legal Obligations
It is our legal duty to provide information in accordance with the laws of Bangladesh, court orders, or lawful directives from government authorities. In such cases, we provide only the relevant information.
5.3 Business Changes
In the event of a merger, acquisition, or asset transfer, user data may be transferred to the new party. You will be notified in advance in such circumstances.
5.4 Never Shared
- With advertisers or marketing agencies
- With unrelated third parties for commercial purposes
- For any purpose without your explicit consent
6. Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the ab999 uses website. Cookies are small text files stored in your browser that help us improve our services.
6.1 Types of Cookies Used
- Essential Cookies: Required for login sessions, security verification, and core functionality — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand site usage patterns and make improvements — with your consent.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may limit some features.
7. User Rights
Every user on the ab999 uses platform has specific rights regarding their personal information. These rights are described in detail below:
Right to Access
The right to know what information is stored about you and to receive a copy of it.
Right to Rectification
The right to request correction of inaccurate or incomplete personal information.
Right to Erasure
The right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing
The right to request a temporary pause on the processing of your information in certain cases.
Right to Data Portability
The right to receive your information in a structured and portable format.
Right to Object
The right to object at any time to marketing messages or profiling.
To exercise these rights, please contact our support team. We provide support in both Bengali and English via 24/7 live chat and email.
8. Responsible Gaming and Data Protection
Our privacy policy is closely linked to our responsible gaming programme. ab999 uses monitors user gaming behaviour, but this information is used solely to protect the user. Detailed guidance on this is available on our Responsible Gaming page.
If you use gaming limit settings, self-exclusion, or break features, that information is used only to carry out your request and is kept fully confidential.
9. International Data Transfers
ab999 uses primarily serves users in Bangladesh. However, due to technical infrastructure, data may be stored or processed on servers in other countries. In such cases, we ensure that the standard of data protection is no lower than the rules applicable in Bangladesh.
When data is transferred to a third country, appropriate contractual safeguards are put in place to ensure your rights are maintained everywhere.
10. Policy Changes and Contact
ab999 uses reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or a platform notification.
If you continue using our services after a change takes effect, you will be considered to have agreed to the updated policy. The date of the most recent revision will always be shown at the top of this page.
10.1 How to Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please contact us. Answers to common privacy-related questions can be found in the FAQ section.
- 24/7 Live Chat — log in to the platform directly
- Email: [email protected]
We support communication in both Bengali and English and aim to respond to your requests promptly.
Learn More About Us
For more details about ab999 uses' policies, terms of service, and responsible gaming, visit the pages below.
About Us